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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robin Simard

Robin Simard

May 19, 2026

5  out of  5
rating by Robin Simard
"I really appreciate having a local agent. When I had some difficulties with the State Farm website, Cadeen spent a lot of time contacting the home company and getting things fixed for me. I really appreciate the effort and I support local agencies."
We responded:
"Hi Robin, Thank you for taking the time to give us a review. We appreciate your loyalty. Cadeen will always be there for you."
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Hong Dai

May 19, 2026

5  out of  5
rating by Hong Dai
"professional, knowledgeable, and both patient and responsive throughout the process"
We responded:
"Hong, Welcome to New Hampshire. Thank you for choosing to transfer your State Farm policies to our office. And thank you for the generous review. We look forward to serving you."
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Jonathan Ballou

May 12, 2026

5  out of  5
rating by Jonathan Ballou
"Allana is always pleasant to deal with she always get the answers my question and get back to me with correct information , and follow up quickly!"
We responded:
"Hi Jonathan, Thank you for taking the time to give us a 5-star review. Allana will always be there for you."
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Wayland Bunnell

May 12, 2026

5  out of  5
rating by Wayland Bunnell
"Detail oriented, always responsive and cordial."
We responded:
"Hi Wayland, Thank you so much for leaving a 5-star review. Much appreciated."
Profile photo of Stephanie Green

Stephanie Green

May 7, 2026

5  out of  5
rating by Stephanie Green
"Allana & Vanessa are amazing! Helpful, prompt and easy to work with. Thank you all."
We responded:
"Hi Stephanie, Thank you for the kind words. Allana and the team will always be there for you. Dick "
Profile photo of Eric O'Keefe

Eric O'Keefe

May 1, 2026

5  out of  5
rating by Eric O'Keefe
"Vanessa was amazing at helping me get the info I needed. Friendly and professional! Highly recommend Vanessa at State Farm"
We responded:
"Hi Eric, Thank you for the kind words and 5-star review. Vanessa is there for you."
Profile photo of Rachel Reynolds

Rachel Reynolds

April 29, 2026

5  out of  5
rating by Rachel Reynolds
"My family has been working with Dick Lombardis office for well over a decade. We have several car insurance policies, renters insurance, and personal articles policies. The staff is fantastic to work with. We have the pleasure of dealing with Allana directly. She is always extremely helpful and goes above and beyond if we call with a simple question, or needing help with a car insurance claim. I had someone hit my truck with a plow. And the other insurance company that dealt with the gentleman that hit me told me I was at fault. I immediately called Allana for help, I called the accident in right after it happened. So everything was documented. She assured me that she would assist me and she let Dick know what happened. After phone calls back and forth they deemed it the other gentleman’s fault. You do not come across businesses that help their clients and go above and beyond anymore. But when it comes to this office, that is just what they do. We appreciate everyone at Dick’s office :)"
We responded:
"Hi Rachel, Yes, your family has been with us a long time, and we have been privileged to serve them. Allana will always be here to help you. Helping folks with claims is very important to our policyholders. Thank you for taking the time to do a wonderful review."
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Linda Costello

April 24, 2026

5  out of  5
rating by Linda Costello
"I had wonderful service from Vanessa a trainee in this office. So pleasant! She thanked me for giving her the opportunity to learn and research my particular requested information. Not a very common request. Gave me text and call updates as to progress finding and contacts she made to get emailed documents to me. Also was able to expedite the receipt of information. Thank you, Vanessa!!"
We responded:
"Hi Linda, Thank you for taking the time to do this review. Vanessa is learning quickly. It is important, especially for new team members, to be recognized. Thanks again. Dick "
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Linda Snow

April 21, 2026

5  out of  5
rating by Linda Snow
"Great experience all around!! Allana Hatch answered all my questions, making sure everything went smoothly. I look forward to having my car and house covered by State Farm for many years."
We responded:
"Hi Linda, Welcome aboard. We are delighted to serve you. Allana will always be there for you. Dick"
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Don Fisher

April 20, 2026

5  out of  5
rating by Don Fisher
"Dick is a fantastic agent. Ive been doing business with him for almost 30 years."
We responded:
"Hi Don, I looked it up. It's true, almost 30 years. Thank you for your loyalty. Dick "
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jane pedersen

April 13, 2026

5  out of  5
rating by jane pedersen
"Simply the best..better than all the rest"
We responded:
"Hi Jane, Thank you for the very kind words. We are proud to serve you. Dick "
Profile photo of Bambi Vaine

Bambi Vaine

April 3, 2026

5  out of  5
rating by Bambi Vaine
"I am greatly impressed with the service that I have received. They were able to help me when nobody else would. I’ve been hung up on and told that nobody could help me. I was laughed at and told to get my shit together, but this company didn’t do any of those things right off the bat they were like we can help you and that’s exactly what they did so thank you so very much for helping me hats off to Allana Hatch making this happen 😊"
We responded:
"Hey Bambi, Thank you for the kind words, and welcome aboard. Allana will always be there for you. Dick "
Profile photo of Chris ChestnutHillAuto

Chris ChestnutHillAuto

March 23, 2026

5  out of  5
rating by Chris ChestnutHillAuto
"Always super happy with the services at State Farm insurance. Dick Lombardi and his team do a great job! Highly recommend!"
We responded:
"Chris, Thank you for the kind review. We are proud to serve you. Dick "
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kevin obrien

February 27, 2026

5  out of  5
rating by kevin obrien
"Above and beyond 😊 very satisfied"
We responded:
"Thank you, Kevin. You have been a loyal client for over a decade. Wow."
Profile photo of Kris Emery

Kris Emery

January 20, 2026

5  out of  5
rating by Kris Emery
"Dick Lombardi and team are the best! I have been with this agent for over 20 years now and have always had a great experience. Everyone is always so kind, helpful, knowledgeable, honest and very thorough. Today I spoke with Allana and she was extremely helpful with reviewing my policies with me! They make it super easy to file a claim and they always follow up with you to make sure everything is going smoothly. Excellent customer service all around... 10 out of 10!"
We responded:
"Hi Kris, You are correct, we have had the privilege to serve you for over 20 years. It means so much to hear your kind words about Allana, and this agency. Thank you!"
Profile photo of Chris Stacy Ong

Chris Stacy Ong

January 14, 2026

5  out of  5
rating by Chris Stacy Ong
"I have the major insurances through SF, and I've been with Dick's office for the greater part of the past two decades. Though I do feel the rates are a bit high, and I try to minimize my claims, Dick and his office staff, especially Razzle Dazzle Allana, make sure that they're representing my interests in the grand scheme of things, and that's where I find the premium is worth every cent."
We responded:
"Hi Chris, Yes, you have been with us for 20 years. I value your loyalty. Allana will always be there to assist you. Thank you for the review. Dick "
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Jenny Chen

January 12, 2026

5  out of  5
rating by Jenny Chen
"I’ve been with Dick Lombardi for many years, they take care of me every time I needed. Fast and reliable service, definitely recommend!"
We responded:
"Hi Jenny, It's always a pleasure talking to you. Thank you so much for the kind words. Dick"
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janet stclair

January 8, 2026

5  out of  5
rating by janet stclair
"Very responsive and helpful"
We responded:
"Hi Janet, Thank you for your loyalty over the past 30 years. WOW. We are honored to serve you. Dick "
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Tony Trey

December 24, 2025

5  out of  5
rating by Tony Trey
"Worked with Tasjia she was wonderful."
We responded:
"Hi Branden, Thank you for recognizing Tasjia. She will always be there to help you. Your family have been loyal customers for over 25 years. We truly appreciate your business."
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dean christon

December 24, 2025

4  out of  5
rating by dean christon
"Excellent and responsive service."
We responded:
"Hi Dean Thank you so much for your kind words and thank you for being a loyal customer for 45 years. One more thank you: Thank you for your tireless work in the community. Dick "
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Anthony Cardosi

December 23, 2025

5  out of  5
rating by Anthony Cardosi
"Been a customer for over 20 years. I stay because they have good rates and good service."
We responded:
"Hi Anthony, Thank you for the nice words. You have had your business policy with us for years now. we appreciate your business."
Profile photo of Christopher Flaherty

Christopher Flaherty

December 23, 2025

5  out of  5
rating by Christopher Flaherty
"Tasjia was able to help me fix my bill. Thanks"
We responded:
"Hi Chris, Thank you for the 5-star review. And thank you for your loyalty over the last 25 years!"
Profile photo of Kirstie Anderson

Kirstie Anderson

December 23, 2025

5  out of  5
rating by Kirstie Anderson
"I had a great experience working with State Farm to combine my car and homeowners insurance. Tasjia was very professional, patient, and helpful in answering all my questions. Cadeen was also helpful in assisting my needs. They made the process efficient and stress-free. I highly recommend their team!"
We responded:
"Hi Kirstie, Thank you for the kind words and for being a loyal customer. Tasjia and Cadeen were so happy to see your review. Dick "
Profile photo of Russ Anthony

Russ Anthony

December 10, 2025

5  out of  5
rating by Russ Anthony
"Prompt polite and accurate service to provide coverage on a new motorcycle. I appreciate the service I receive from this office Many thanks for a job well done!"
We responded:
"Hi Russ, Congrats on the new bike. We strive to make things seamless for you. Thank you so much for the kind words. Dick "
Profile photo of Billie Winn - AVS

Billie Winn - AVS

November 4, 2025

5  out of  5
rating by Billie Winn - AVS
"I've worked with Dick Lombardi's office since I moved to NH in 1998. He and his office staff have always been really helpful, and quick with any questions or changes I needed."
We responded:
"Hi Billie, My goodness, how time flies. Thank you for being a loyal customer all these years. It has been an honor to work with you. Dick "