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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bambi Vaine

Bambi Vaine

April 3, 2026

5  out of  5
rating by Bambi Vaine
"I am greatly impressed with the service that I have received. They were able to help me when nobody else would. I’ve been hung up on and told that nobody could help me. I was laughed at and told to get my shit together, but this company didn’t do any of those things right off the bat they were like we can help you and that’s exactly what they did so thank you so very much for helping me hats off to Allana Hatch making this happen 😊"
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Chris ChestnutHillAuto

March 23, 2026

5  out of  5
rating by Chris ChestnutHillAuto
"Always super happy with the services at State Farm insurance. Dick Lombardi and his team do a great job! Highly recommend!"
We responded:
"Chris, Thank you for the kind review. We are proud to serve you. Dick "
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Stephanie Green

March 5, 2026

5  out of  5
rating by Stephanie Green
"Allana & all staff are amazing! Helpful, prompt and easy to work with. Thank you all."
We responded:
"Hi Stephanie, Thank you for the kind words. Allana and the team will always be there for you. Dick "
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kevin obrien

February 27, 2026

5  out of  5
rating by kevin obrien
"Above and beyond 😊 very satisfied"
We responded:
"Thank you, Kevin. You have been a loyal client for over a decade. Wow."
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Kris Emery

January 20, 2026

5  out of  5
rating by Kris Emery
"Dick Lombardi and team are the best! I have been with this agent for over 20 years now and have always had a great experience. Everyone is always so kind, helpful, knowledgeable, honest and very thorough. Today I spoke with Allana and she was extremely helpful with reviewing my policies with me! They make it super easy to file a claim and they always follow up with you to make sure everything is going smoothly. Excellent customer service all around... 10 out of 10!"
We responded:
"Hi Kris, You are correct, we have had the privilege to serve you for over 20 years. It means so much to hear your kind words about Allana, and this agency. Thank you!"
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Chris Stacy Ong

January 14, 2026

5  out of  5
rating by Chris Stacy Ong
"I have the major insurances through SF, and I've been with Dick's office for the greater part of the past two decades. Though I do feel the rates are a bit high, and I try to minimize my claims, Dick and his office staff, especially Razzle Dazzle Allana, make sure that they're representing my interests in the grand scheme of things, and that's where I find the premium is worth every cent."
We responded:
"Hi Chris, Yes, you have been with us for 20 years. I value your loyalty. Allana will always be there to assist you. Thank you for the review. Dick "
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Jenny Chen

January 12, 2026

5  out of  5
rating by Jenny Chen
"I’ve been with Dick Lombardi for many years, they take care of me every time I needed. Fast and reliable service, definitely recommend!"
We responded:
"Hi Jenny, It's always a pleasure talking to you. Thank you so much for the kind words. Dick"
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janet stclair

January 8, 2026

5  out of  5
rating by janet stclair
"Very responsive and helpful"
We responded:
"Hi Janet, Thank you for your loyalty over the past 30 years. WOW. We are honored to serve you. Dick "
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Tony Trey

December 24, 2025

5  out of  5
rating by Tony Trey
"Worked with Tasjia she was wonderful."
We responded:
"Hi Branden, Thank you for recognizing Tasjia. She will always be there to help you. Your family have been loyal customers for over 25 years. We truly appreciate your business."
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dean christon

December 24, 2025

4  out of  5
rating by dean christon
"Excellent and responsive service."
We responded:
"Hi Dean Thank you so much for your kind words and thank you for being a loyal customer for 45 years. One more thank you: Thank you for your tireless work in the community. Dick "
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Anthony Cardosi

December 23, 2025

5  out of  5
rating by Anthony Cardosi
"Been a customer for over 20 years. I stay because they have good rates and good service."
We responded:
"Hi Anthony, Thank you for the nice words. You have had your business policy with us for years now. we appreciate your business."
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Christopher Flaherty

December 23, 2025

5  out of  5
rating by Christopher Flaherty
"Tasjia was able to help me fix my bill. Thanks"
We responded:
"Hi Chris, Thank you for the 5-star review. And thank you for your loyalty over the last 25 years!"
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Kirstie Anderson

December 23, 2025

5  out of  5
rating by Kirstie Anderson
"I had a great experience working with State Farm to combine my car and homeowners insurance. Tasjia was very professional, patient, and helpful in answering all my questions. Cadeen was also helpful in assisting my needs. They made the process efficient and stress-free. I highly recommend their team!"
We responded:
"Hi Kirstie, Thank you for the kind words and for being a loyal customer. Tasjia and Cadeen were so happy to see your review. Dick "
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Russ Anthony

December 10, 2025

5  out of  5
rating by Russ Anthony
"Prompt polite and accurate service to provide coverage on a new motorcycle. I appreciate the service I receive from this office Many thanks for a job well done!"
We responded:
"Hi Russ, Congrats on the new bike. We strive to make things seamless for you. Thank you so much for the kind words. Dick "
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Billie Winn - AVS

November 4, 2025

5  out of  5
rating by Billie Winn - AVS
"I've worked with Dick Lombardi's office since I moved to NH in 1998. He and his office staff have always been really helpful, and quick with any questions or changes I needed."
We responded:
"Hi Billie, My goodness, how time flies. Thank you for being a loyal customer all these years. It has been an honor to work with you. Dick "
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Coco R.

October 13, 2025

5  out of  5
rating by Coco R.
"I’ve been with State Farm for a decade now and I’ve been very happy with the service . The service has been great. Employees are very responsive, experienced, and respectful to customers’ needs. Allana, the manager, is the rock. She’s a very skilled person to work on a case. Everyone at Agent Dick Lombardi’s office is very helpful, friendly and skilled to work with on any matter. I strongly recommend this Agent for your insurance needs! Coco."
We responded:
"Thank you, Coco, it has been our privilege to serve you. and I agree with you, Allana is a rock!"
Profile photo of Nancy B

Nancy B

October 8, 2025

5  out of  5
rating by Nancy B
"My 2020 Acura Rdx was damaged in an accident and I immediately called State Farm. They took my information and started the claims process. Within a day I had sent in pix of my car and had an estimate. I used a body shop of my choice. Throughout the process I continually received updates so I was not left wondering what was happening. When the body shop determined that my tire rim was cracked and needed to be replaced instead of repaired State Farm reassessed the damage and paid for the replacement. Seamless process. Constantly updated. Pleasure to do business with State Farm!"
We responded:
"Nancy, you have been with us for many years. We appreciate your loyalty. We take pride in our claim service. What is the point of insurance, after all? Thank you so much for the kind words. Dick"
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Patti Jeunehomme

October 7, 2025

3  out of  5
rating by Patti Jeunehomme
"I called in July for a homeowners insurance policy to go into effect Oct 1, 2025 and was told it did have to go to underwriting and they would send the policy to me. Today I received a check in the mail with no explanation. It would have been nice to have received a phone call with an explanation."
We responded:
"Hi Patti, Thank you for taking the time to post a review. We did drop the ball on this. We did have an email ready to send to you with an explanation, but it was never sent. We were able to speak with you after the fact, but that is not good enough. I hope we can connect again in the future when the situation changes."
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r m

October 3, 2025

5  out of  5
rating by r m
"definitely professional and understood my issue with leaving hospital with several balance issues for reminder on billing until further notice due to some ongoing injuries couldn't ask to work with such a professional firm very much appreciated 👍 R Morin."
We responded:
"Hi Rene, Thank you for taking the time to give us a 5-star review. Our thoughts are with you."
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Timothy Clougherty

September 26, 2025

5  out of  5
rating by Timothy Clougherty
"Excellent service. Every. Single. Time. Highly recommended."
We responded:
"Thank you Tim for being a loyal policyholder for 26 years. Ashley is great."
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Declan Donnelly

September 23, 2025

5  out of  5
rating by Declan Donnelly
"Greatest agent and staff there ever was!"
We responded:
"Hi Declan, You are the best. Thank you."
Profile photo of Steve Landry

Steve Landry

September 20, 2025

5  out of  5
rating by Steve Landry
"Dick Lombardi and his staff are amazing. Very knowledgeable and professional advice. I've been with State Farm for years this is my 2nd agent and best decision I ever made switching to this agency. Thank you for all the years of great service."
We responded:
"Hi Steve, 15 years and counting. Thank you for your loyalty."
Profile photo of David Qualey

David Qualey

September 19, 2025

5  out of  5
rating by David Qualey
"I had questions about my policy and Tasjia was extremely helpful and kind. She didn't have the answer to a question but called me back with the answer in less than 5 minutes."
We responded:
"Thank you, David, for your kind words. Tasjia will always be there for you. "
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Peter Amaral

September 18, 2025

5  out of  5
rating by Peter Amaral
"We have been with State Farm for over 30 years and always get great service with Dick Lombardi all these years. Just got my Grandaughter in the policy as a new driver and they found what was the best vehicle to put her on and save us money."
We responded:
"My goodness Peter, you and your family have been with us for over 25 years. Thank you for being a loyal policyholder and thank you for taking the time to give a 5-star review."
Profile photo of Brian Brady

Brian Brady

September 18, 2025

5  out of  5
rating by Brian Brady
"⭐⭐⭐⭐⭐ I've had an excellent experience with Dick Lombardi's State Farm office in Manchester, NH. Dick and his team have been fantastic to work with for both my home and auto insurance needs. From the initial consultation to ongoing support, they've been professional, knowledgeable, and always available when I've had questions. They took the time to explain my coverage options clearly and helped me find policies that fit both my needs and budget. What really stands out is their proactive customer service - Alyssa Fortin regularly reaches out to engage and support customers, making sure we have everything we need and keeping us informed about policy updates or potential savings. This level of personal attention is rare and much appreciated. Whenever I've called or stopped by the office, they've been quick to help and never made me feel rushed. It's clear they genuinely care about their customers and want to make sure we're properly protected. I highly recommend Dick Lombardi's State Farm office to anyone in the Manchester area looking for reliable insurance coverage and outstanding customer service. It's great to have a local agent you can trust!"
We responded:
"Hi Brian, You have been a loyal policyholder for over 25 years. Thank you for this great review. We sincerely value your business."